DATA PROTECTION POLICY
1) Information on the collection of personal and contact data by
the controller
1.1 We are pleased that you are visiting our website and thank you for your interest. Below
we provide information on how we will process your personal data when you use
our website. In this context, personal data is data that can
personally identify you.
1.2 The data controller for this website under the
General Data Protection Regulation (GDPR) is:
Futurpol SL – NIF: B96696646
Poligono Industrial «La Pahilla» C/ Serretilla nº 188, 46370 CHIVA (Valencia)
Spain, Tel.: +34 96 252 05 27 – 902 212 345, Fax: +34 96 252 29 16, E-Mail:
pedidos@apsuspension.es The controller of personal data is a
natural or legal person who, alone or jointly with others, determines the purposes and means of
the processing of such personal data.
1.3 For security reasons and to protect the transmission of data and other confidential content
(e.g., orders or inquiries to the controller), this website uses an
SSL or TLS encryption protocol. You can identify an encrypted link by the character string
"https://" and the padlock symbol in your browser's address bar.
2) Data collection during website visits
For purely informational use of the site, i.e., if you do not register or provide us with
information in any other way, we will only collect the data that your
browser transfers to our server (server log files). When
you visit our website, we collect the following data, which is technically
necessary to display the pages to you:
– The website visited
– The date and time of access
– The amount of data sent in bytes
– The source or reference from which you came to the site
– The browser used
– The operating system used
– The IP address used (if applicable, anonymized)
Processing is carried out in accordance with Article 6, paragraph 1, letter f of the GDPR
based on our legitimate interests in improving the stability and functionality of
our website. We will not transmit the data or use it in any other way.
However, we reserve the right to check the server log files at a later date
if there are any indications of illegal use.
3) Cookies
To make your visit to our website attractive and to enable the use of certain
functions, we use so-called "cookies" on different pages of the site, which are
small text files that are stored on your terminal device. Some of the
cookies we use are deleted after closing the browser session, i.e., when you close
the browser, and are known as session cookies. Other cookies
remain on your device and allow us or our partner companies
(third-party cookies) to recognize your browser on your next visit (persistent
cookies). When cookies are installed, they collect and process certain
user information — such as browser data, location, and IP address —
in an individualized manner. Persistent cookies are automatically deleted
after a certain period of time, which may vary depending on the cookie.
Cookies are partly used to save settings and thus facilitate the ordering process (e.g.,
by remembering the contents of the virtual shopping cart for a subsequent visit to
the website). If some cookies we implement also process personal data,
such processing will be carried out in accordance with Article 6, paragraph 1,
letter b of the GDPR for the execution of the contract or with Article 6, paragraph 1, letter f of the
GDPR to satisfy our legitimate interests in achieving the best possible website functionality
and an efficient and user-friendly configuration of the page visit.
We collaborate with advertising partners who help us design our online offering
to make it more interesting for you. For this purpose, during your visit to our
website, cookies from partner companies will also be stored on your hard drive
(third-party cookies). In the following sections, we will inform you individually and
separately about the use of this type of cookies and the processing of the information
collected in each case.
Please note that you can configure your browser so that you are informed of
the installation of cookies and can decide whether to accept them individually, or
to accept cookies in certain cases or never in general. Each browser manages
cookie preferences differently. This is described in the help menu of each browser, where
it explains how cookie preferences can be changed. You will find these options for each browser by following the links
below:
Internet Explorer:
https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manag
e-cookies
Firefox:
https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-pref
erencias
Chrome:
https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl
=es
Safari: https://support.apple.com/kb/PH21411?locale=de_DE&viewlocale=es_ES
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that if you do not accept cookies, the functionality of our website
may be limited.
4) Contact
When you contact us (e.g., via a contact form
or by email), we will collect personal data. The data to be collected
in the case of a contact form is specified in the form itself.
This data will be stored and used exclusively to respond to your request or
for contact and the associated technical administration. The legal basis
for data processing is our legitimate interests in responding to your
request, in accordance with Article 6, paragraph 1, letter f of the GDPR. If your contact
is for the purpose of formalizing a contract, the processing of data will also
have as its legal basis that set out in Article 6, paragraph 1, letter b of the
GDPR. Once your request has been processed, your data will be deleted provided that the
circumstances indicate that the matter in question has been conclusively clarified
and that there are no legal retention obligations that prevent
such deletion.
5) Data processing when opening a customer account and for executing a
contract
In accordance with Article 6, paragraph 1, letter b of the GDPR, personal data will be collected and processed
when necessary to execute a contract or to open
a customer account. The data to be collected is specified in the form in
question. The customer account can be deleted at any time by sending a
message to the controller's address mentioned above. We will store and use
the data you provide to execute the contract. Once the contract has been executed or
the customer account deleted, we will block your data to comply with the legally
established retention periods for tax and commercial purposes, and, after
these periods have elapsed, they will be deleted, unless you have explicitly authorized us to
continue using them or we have reserved the right to make legal use of
them later, of which we will inform you below.
6) Comment function
With the comment function on this website, in addition to your comment, information
about the creation date and the author name you have chosen is also stored and published on the site. Furthermore, your IP address is recorded and stored.
The IP address is stored for security reasons in cases where the
person in question publishes a comment that infringes the rights of third parties or
includes illegal content. We need your email address to contact you if a third party deems the content you have
published illegal. The legal basis for storing your data is Article 6, paragraph 1, letters b and f of the GDPR. We reserve the right to delete comments if
they are deemed illegal by third parties.
7) Data processing for order fulfillment
We will transmit the personal data we collect to process the contract to the
transport companies contracted for shipping, provided that this is necessary to
deliver the goods. We will transfer your payment data to process the payment to the
contracted credit institution, provided that this is necessary for payment processing.
When we use payment service providers, we will expressly inform you about this.
The legal basis for data transmission in this regard is
Article 6, paragraph 1, letter b of the GDPR.
8) Contact for rating reminders
Own rating reminder (without sending via a customer review system)
We will use your email address to remind you once to provide
a rating for your order using the rating system we use, provided that
you have given us your express consent for this during or after the order, in accordance with Article 6, paragraph 1, letter a of the GDPR.
You can revoke your consent at any time by sending a message to the
data controller.
9) Online Marketing
Use of Google Ads conversion tracking
This website uses the online advertising program "Google Ads" and, within
Google Ads, conversion tracking from Google Ireland Limited, Gordon House, 4
Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads
to increase the visibility of our attractive offers on external websites with the
help of advertising media (so-called Google AdWords). In relation to campaign data,
we can determine the success of each advertising action.
We aim to show you advertising that may interest you, design our website
more attractively and achieve a fair calculation of advertising costs.
The conversion tracking cookie is installed when a user clicks on an Ads ad
published by Google. Cookies are small text files
that are stored on your computer. These cookies usually expire after 30 days
and are not used to identify a user personally. If the user visits certain
pages of this website and the cookie has not yet expired, Google and we can
detect that the user has clicked on the ad and has been redirected to this
page. Each Google AdWords customer gets a different cookie. Therefore, it is not
possible to track cookies across the websites of Google Ads customers. The information collected with the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted for
conversion tracking. Customers get the total number of users who have
clicked on their ad and been redirected to a page provided with a
conversion tracking tag. However, they do not get information with which
users can be personally identified. If you do not want to participate in
tracking, you can block this use by deactivating the Google conversion tracking cookie
in your browser settings. By doing so, you will not be included in
conversion tracking statistics. We use Google Ads based on
our legitimate interests in offering specific advertising in accordance with
Article 6, paragraph 1, letter f of the GDPR. When using Google Ads, personal data may also be
transmitted to Google LLC servers in the USA.
Further information on Google's privacy policy can be found at:
https://policies.google.com/privacy?gl=it&hl=es
You can permanently deactivate cookies for ads by making the appropriate
settings in your browser software or by downloading and installing the
browser plugin found at the following link:
https://support.google.com/ads/answer/7395996?hl=es
Please note that if you disable the use of cookies, you may not be able to use
some functions of the website or only be able to do so in a limited way.
If legally necessary, we will ask for your consent for the
aforementioned processing of your data in accordance with Article 6,
paragraph 1, letter a of the GDPR. You can revoke your consent at any time
for the future. To exercise the revocation, follow the method outlined above to
object to the processing of your data.
10) Web analytics services
Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analytics service by Google
Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
Google (Universal) Analytics uses so-called "cookies", which are text files
stored on your computer and enabling an analysis of your use of the website.
The information generated by the cookies about your use of this website (including the
shortened IP address) is generally transferred to a Google server, where it is
stored, and may also be transferred to Google LLC servers in the USA.
This website uses Google (Universal) Analytics exclusively with the extension
"_anonymizeIp()", which shortens the IP address to ensure its anonymization and prevents
a direct relationship with the person from being established. With this extension,
Google will shorten your IP address within the Member States of the European
Union or in other States party to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transferred to a Google LLC server
in the USA, where it will then be shortened. In these exceptional cases,
processing will take place in accordance with Article 6, paragraph 1, letter f of the GDPR based on our legitimate interests in carrying out statistical analyses
of user behavior for optimization and advertising purposes.
Google will use this information at our request to evaluate your use of
the website, compile reports on website activities and provide us with other
services related to website and internet usage. The IP address transmitted
by your browser in the context of Google (Universal) Analytics will not be combined with
other Google data.
You can disable the storage of cookies by adjusting the corresponding settings in your browser software. However, please note that in
this case, you may not be able to use all functions of the site. Furthermore,
you can prevent the recording and processing by Google of the data generated
by the cookie related to your use of the website (including your IP address) by
downloading and installing the browser plugin found at the following link:
https://tools.google.com/dlpage/gaoptout?hl=es
An alternative to the browser plugin or on mobile device browsers is to
click on the following link to install an opt-out cookie,
which will prevent Google Analytics from collecting data within this website in the future
(this opt-out cookie only works in this browser and only for
this domain; if you delete cookies in this browser, you will need to click on
this link again): <a onclick=»alert('Google Analytics has been
disabled');»href=»javascript:gaOptout()»>Disable Google Analytics</a>
More information about Google (Universal) Analytics can be found here:
https://policies.google.com/privacy?hl=es&gl=es
If legally necessary, we will ask for your consent for the
aforementioned processing of your data in accordance with Article 6,
paragraph 1, letter a of the GDPR. You can revoke your consent at any time
for the future. To exercise the revocation, follow the method outlined above to
object to the processing of your data.
11) Retargeting, remarketing and recommendation advertising
Facebook Custom Audience via pixel
This website uses the "Facebook pixel" from Facebook Ireland Limited, 4 Grand Canal
Quay, Square, Dublin 2, Ireland ("Facebook"). If express consent has been
given, user behavior can be tracked after they have viewed a Facebook advertisement
or clicked on it. This procedure serves to evaluate the effectiveness of Facebook ads for statistical
and market research purposes, and can help to optimize
future advertising measures.
The data collected is anonymous and, therefore, does not provide us with any indication of the
identity of the users. However, Facebook stores and processes the data to be able to
establish a connection with the corresponding user profile and use the data for
its own advertising purposes, in accordance with Facebook's data policy
(https://www.facebook.com/about/privacy/). You can allow Facebook and its
partners to publish ads on Facebook and outside the social network. In addition, for these purposes a cookie might be stored on your computer. These processing
operations only take place with the express consent in accordance with Article 6, paragraph 1, letter a of the GDPR.
Only users over 13 years of age can give their consent to the use of the
Facebook pixel. If you are under this age, you must ask your guardians for permission.
To disable the use of cookies on your computer, you can configure your browser
so that no more cookies are saved on your computer from now on or that
already saved cookies are deleted. However, disabling all cookies
may cause some functions of our website to no longer be executable.
You can also disable the use of cookies by third parties, such as Facebook, on
the following website of the Digital Advertising Alliance: http://www.aboutads.info/choices/
Google Ads Remarketing
Our website uses the remarketing functions of Google Ads, with which
we advertise the site in Google search results and on third-party websites.
The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin,
D04 E5W5, Ireland ("Google"). For this purpose, Google installs a cookie in your device's browser
that automatically allows advertising based on user interests through a pseudonymous cookie ID, based on the pages you have
visited. Processing is carried out based on our legitimate interests in
optimally marketing our website, in accordance with Article 6,
paragraph 1, letter f of the GDPR.
The data will only be processed beyond this purpose if you have given your consent to
Google to link your computer and mobile browser history with your
Google account and to use the information from your Google account to
personalize the ads you see on the web. In this case, if you have logged in to
Google during your visit to the page, Google will use your data, along with data from
Google Analytics, to create and define target group lists for remarketing
across all devices. For this, Google will temporarily link your personal data
with Google Analytics data to create target groups. When using
Google Ads Remarketing, personal data may also be transmitted to Google LLC servers
in the USA.
You can permanently disable the installation of cookies for ad serving by
downloading and installing the browser plugin found at the
following link: https://www.google.com/settings/ads/onweb/
You can also find information and make adjustments regarding the installation of cookies on Digital
Advertising Alliance (www.aboutads.info). Finally, you can configure your browser
so that you are informed of the installation of cookies and can decide
whether to accept them individually, or to accept cookies in certain cases or never
in general. If you do not accept cookies, the functionality of our website may be
limited.
More information and the privacy policy regarding advertising and Google can be found here:
http://www.google.com/policies/technologies/ads/
If legally necessary, we will ask for your consent for the aforementioned processing of your data in accordance with Article 6,
paragraph 1, letter a of the GDPR. You can revoke your consent at any time
for the future. To exercise the revocation, follow the method outlined above to
object to the processing of your data.
12) Tools and Miscellaneous
12.1 Google Maps
On our website we use Google Maps (API) from Google Ireland Limited, Gordon
House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Maps is a web
service for displaying interactive maps that show geographical information. By using
this service, our location will be displayed to you to facilitate your route to us.
When viewing subpages where the Google Maps map is integrated, information
about the use of our website (such as, for example, your IP address) will already be transmitted to
Google's server in the USA, where it will be stored. In such a case, personal data
may also be transmitted to Google LLC's servers in the USA. This happens
regardless of whether Google provides a user account where you are logged in or
if no account exists. If you are logged into Google, your data will be directly
assigned to your account. If you do not want this data to be assigned to your
profile on Google, you must log out before clicking the button. Google stores your
data (even that of users who are not logged in) as user profiles and evaluates them.
Such evaluation takes place in accordance with Article 6, paragraph 1, letter f
of the GDPR based on Google's legitimate interests in displaying personalized
advertising, conducting market research, or configuring its website in a way that
meets user needs. You have the right to object to the creation of these user
profiles. To exercise this right, you must contact Google.
If you do not agree with the transmission of your data to Google when using Google
Maps, you also have the possibility to completely deactivate the Google web service
Maps by disabling the JavaScript application in your browser. Google Maps and,
consequently, the map display on this website will no longer be usable.
Google's terms of use can be found at
http://www.google.es/intl/es/policies/terms/regional.html and additional Google Maps terms of use at
https://www.google.com/intl/es_ES/help/terms_maps.html
On Google's website ("Google Privacy Policy") you will find comprehensive
information about data protection in relation to the use of Google Maps:
http://www.google.es/intl/es/policies/privacy/
12.2 Google reCAPTCHA
On our website, we also use the reCAPTCHA function from Google Ireland
Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This function
serves, in particular, to determine whether data entries are made by a natural person or whether it is abusive automated processing by a
machine. This service includes sending the IP address to Google and, if necessary,
other data required by Google for the reCAPTCHA service, in accordance with
Article 6, paragraph 1, letter f of the GDPR and based on our legitimate interests in
determining the intentions of each action on the internet and preventing abuse and spam. When using
Google reCAPTCHA, personal data may also be transmitted to Google LLC servers
in the USA.
More information about Google reCAPTCHA and Google's privacy policy can be found at: https://policies.google.com/privacy?hl=es
13) Data subject rights
13.1 The applicable data protection legal provisions grant you extensive
rights against the controller of your personal data (rights of
information and intervention), which we inform you about below:
– Right of access under Article 15 of the GDPR
– Right to rectification under Article 16 of the GDPR
– Right to erasure under Article 17 of the GDPR
– Right to restriction of processing under Article 18 of the GDPR
– Right to information under Article 19 of the GDPR
– Right to data portability under Article 20 of the GDPR
– Right to withdraw consent given under Article 7, paragraph
3 of the GDPR
– Right to lodge a complaint under Article 77 of the GDPR
13.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF
INTERESTS BASED ON OUR OVERRIDING LEGITIMATE INTERESTS, YOU HAVE THE
RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT
FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL TERMINATE THE PROCESSING OF THE
DATA IN QUESTION. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE
PROCESSING THEM IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE
GROUNDS THAT OVERRIDE YOUR INTERESTS AND YOUR FUNDAMENTAL RIGHTS AND
FREEDOMS, OR WHEN SUCH PROCESSING SERVES TO
ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES,
YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING OF THE
PERSONAL DATA IN QUESTION FOR SUCH ADVERTISING PURPOSES. YOU CAN EXERCISE
THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL TERMINATE THE PROCESSING OF THE
DATA IN QUESTION FOR DIRECT MARKETING PURPOSES.
14) Period of retention of your personal data
The retention period for personal data is calculated based on the applicable legal
retention period (e.g., retention periods under tax and commercial law). Once this period has elapsed, the data will be routinely deleted, provided that they are no longer necessary to execute or prepare the contract, or that
there is no longer any legitimate interest on our part in continuing to store them.